How do I get there... an where am I?
I had a GPS Tracking customer tell me the other day how our real-time vehicle tracking system helped one of their dispatchers get a driver back on track. The guy was filling in for the regular driver and wasn’t familiar with the area on the route. At some point in the day, the supervisor saw that the driver was falling behind on his deliveries. After calling the driver and asking some probing questions, he admitted he had gotten lost and went all the way across the county by mistake. He finally asked, "How do I get there?" The supervisor quickly put the features of our system to use.
